Daily Smoke Shop stands behind the hardware we sell. This Warranty Policy explains our limited warranty coverage, what it does and does not include, and how to submit a claim. This warranty is in addition to any warranty offered directly by the product’s manufacturer.

Limited Warranty Coverage

We offer a 30-day limited warranty from the date of delivery that covers manufacturer defects only on eligible electronic devices, including vaporizers and vaporizer kits, e-rigs, rechargeable batteries, and electronic torches. A “manufacturer defect” means a fault in materials or workmanship that causes the device to fail under normal, intended use — such as a unit that will not power on or charge out of the box, or that malfunctions through no fault of the user.

If an eligible device is found to be defective within the warranty period, we will, at our option, replace the item or issue a refund or store credit. This is your sole and exclusive remedy under this limited warranty.

Dead on Arrival (DOA)

If an eligible electronic device arrives non-functional, notify us within 72 hours of delivery at support@dailysmokeshop.com. After troubleshooting, verified DOA units will be replaced or refunded.

What Is Not Covered

This limited warranty does not cover:

• Glass and breakable items — pipes, water pipes, rigs, bubblers, downstems, bowls, bangers, and other glass or ceramic products. These are sold as-is; please inspect on arrival (see our Shipping & Returns Policy for transit-damage claims).
• Consumable and wear items — coils, atomizers, pods, mouthpieces, o-rings, screens, cotton, and other parts that wear out with normal use.
• Normal wear and tear, cosmetic damage, discoloration, or reduced battery life over time.
• Damage from misuse or abuse — drops, impacts, water or liquid damage, overcharging, use of incorrect chargers or accessories, unauthorized repair, or modification.
• Damage from improper storage or cleaning, or from failure to follow the manufacturer’s instructions.
• Items purchased from a seller other than Daily Smoke Shop, or without valid proof of purchase.
• Free items, samples, and clearance or final-sale products, except where required by law.

Battery Safety

Rechargeable and external batteries are covered only for manufacturer defects present at the time of delivery. Damage from improper charging, using the wrong charger, carrying loose batteries with metal objects, over-discharge, or physical damage is not covered. Always follow the manufacturer’s safety guidelines.

Manufacturer Warranties

Many devices we sell also carry a separate warranty from the manufacturer, which may extend beyond our 30-day coverage. Where a manufacturer warranty applies, we’re happy to help you connect with the manufacturer to process a claim.

How to Submit a Warranty Claim

To start a claim, email support@dailysmokeshop.com with:

• Your order number and the name of the product;
• A description of the issue and the steps you’ve tried;
• Photos or a short video showing the defect; and
• The date you received the item.

Our team will review your claim and respond with next steps. We may ask you to return the item for inspection; if so, we’ll provide instructions. Approved claims are resolved by replacement, refund, or store credit at our discretion.

Disclaimer

Except for the limited warranty expressly stated above, all products are sold “as is,” and Daily Smoke Shop disclaims all other warranties, express or implied, to the fullest extent permitted by law. Our total liability under this warranty will not exceed the purchase price of the affected product. This warranty gives you specific rights, and you may have additional rights that vary by state.

Questions

For help with warranty coverage or a claim, contact support@dailysmokeshop.com.